R12:EBS Receivables: In "Assign Credit Usage Rules" Form, When Customer Name is Entered, The "Bill To Site" List of values (LOV) Shows No Entries and Throws Error 'FRM-40350: Query caused no records to be retrieved'.
(Doc ID 3014036.1)
Last updated on APRIL 03, 2024
Applies to:
Oracle Credit Management - Version 12.1.3 and laterOracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
Symptoms
In Assign Credit Usage Rules Form when customer name is entered, clicking the Bill To Site LOV throws below error:
ERROR
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'FRM-40350: Query caused no records to be retrieved'
Steps to Reproduce
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1. Responsibility: Receivables Manager
2. Navigation: Setup -> Credit -> Assign Usage Rules
3. Find Credit Profiles window opens
4. Enter Customer > Click on Bill To Site LOV
Above error appears in the bottom.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |