G-Invoicing: Buyer Initiated Order (BIO) Fails To Be Pulled When the Servicing Agency Rejected Order With a Comment That Contains Special Characters - 'ValidationFailedException message = Field rejectComments contains invalid character(s)'
(Doc ID 3015179.1)
Last updated on APRIL 11, 2024
Applies to:
Oracle Project Billing - Version 12.2.12 and laterInformation in this document applies to any platform.
Symptoms
A Buyer Initiated Order (BIO) fails to be pulled when the servicing agency rejected order with a comment that contains special characters.
This prevents the rejection from being sent back to the requesting agency.
The rejection fails to push to G-Invoicing. The Intragovernmental Order Interface Program response contains: "ValidationFailedException message = Field rejectComments contains invalid character(s)"
To reproduce this issue foll the steps given;
- Create a Buyer Initiated Orders (BIO) and push the Intragovernmental Transaction (IGT) order to the servicing agency
- The servicing agency accepts the IGT order
- Run the Intragovernmental Order Interface Program to Pull the IGT order to the servicing agency
- The servicing agency rejects the modification.
- Run the Intragovernmental Order Interface Program to Push back to G-Invoicing
- The rejection fails to interface to G-Invoicing.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |