G-Invoicing: Buyer Initiated Order (BIO) Fails To Be Pulled When the Servicing Agency Rejected Order With a Comment That Contains Special Characters - 'ValidationFailedException message = Field rejectComments contains invalid character(s)' (Doc ID 3015179.1)

Last updated on APRIL 11, 2024

Applies to:

Symptoms

A Buyer Initiated Order (BIO) fails to be pulled when the servicing agency rejected order with a comment that contains special characters.

This prevents the rejection from being sent back to the requesting agency.

The rejection fails to push to G-Invoicing. The Intragovernmental Order Interface Program response contains: "ValidationFailedException message = Field rejectComments contains invalid character(s)"

To reproduce this issue foll the steps given;

1. Create a Buyer Initiated Orders (BIO) and push the Intragovernmental Transaction (IGT) order to the servicing agency
2. The servicing agency accepts the IGT order
3. Run the Intragovernmental Order Interface Program to Pull the IGT order to the servicing agency
4. The servicing agency rejects the modification.
5. Run the Intragovernmental Order Interface Program to Push back to G-Invoicing
6. The rejection fails to interface to G-Invoicing.

Changes

Cause

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