Field Service Wireless - Multiple Parts Search Fails When Choosing Item From LOV
(Doc ID 3015795.1)
Last updated on APRIL 13, 2024
Applies to:
Oracle Field Service - Version 12.2.8 and laterInformation in this document applies to any platform.
Symptoms
In Field Service Wireless application, when trying search for more than one item at a time through Parts Search, if you need to find a part using the LOV any previously found parts and the preferences are erased.
The issue can be reproduced at will with the following steps:
1. Log into Field Service Wireless application.
2. Click 'Parts Search'
3. Enter exact item number and click [Find] .
Description shows up. Preferences are still checked.
4. Click [Add Another].
Part shows up at top
5. Enter partial item number and click [Find]
LOV shows up with choices, click on one of the choices.
Previous part disappears and all preferences are unchecked.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |