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Unable To Do External/Manual Payment Process For One Employee On Quick Pay Form (Doc ID 3015912.1)

Last updated on APRIL 13, 2024

Applies to:

Oracle Payroll - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

External/Manual Payment process button is disabled after Prepayment for employee on Quick Pay form

The issue can be reproduced at will with the following steps:

1. Login HRMS Manager Responsibility

2. Navigate to People > Enter & Maintain > Assignment > Others >

3. Execute Quick pay 

4. Run Quick Prepayment.

5. External/Manual Payment process button is disabled

Cause

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In this Document
Symptoms
Cause
Solution


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