My Oracle Support Banner

OAC - SFTP Connection Is Failing With "Invalid connection details were supplied. Please enter correct details and try again" When the Target Host Is Using a Private IP Address (Doc ID 3016051.1)

Last updated on APRIL 18, 2024

Applies to:

BI Publisher (formerly XML Publisher) - Version 11.1.1.9.0 to 5.6.3 [Release 11.1 to 5]
Information in this document applies to any platform.

Symptoms

 SFTP configuration fails with below error message in Oracle Analytics Cloud:

Invalid connection details were supplied. Please enter the correct details and try again.
Could not establish connection. nullnull

Steps:

1. Navigate to Administration> Delivery > FTP and create a new connection where the Target Host is using a private IP address.

2. Click on TEST Connection button.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.