G-Invoicing "You have encountered an unexpected error" Error in Agreement Additional Attribute Page Point of Contact Section Selecting Employee With Apostrophe (Doc ID 3017380.1)

Last updated on APRIL 22, 2024

Applies to:

Symptoms

On the "Agreement Additional Attribute" page in the Point of Contact section if a user opens List of Values (LOV) for "Servicing Agency POC Name" and selects a name that contains an apostrophe, the page encounters an exception and displays following error:

When a name without an apostrophe is chosen, the name is populated without error, and two other fields auto-populate ("Servicing Agency POC Email" and "Servicing Agency POC Phone").
This is the behavior expected when choosing a name with an apostrophe.

This issue also occurs in the Funding Approval section (field: Servicing Agency Funding Official Name) and Program Official section (field: Servicing Agency Program Official Name).

Steps to reproduce:

1. Using G-Invoice ECC Projects responsibility
2. Navigate: ECC Dashboard > Header section > Order tab > Update Agreement link > Additional Agreement Attribute drop-down > Go button
   
   

Changes

Cause

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