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Register A New Supplier Without Selecting An Operating Unit Gives An Unexpected Error (Doc ID 3018051.1)

Last updated on AUGUST 31, 2024

Applies to:

Oracle iSupplier Portal - Version 12.2.12 and later
Information in this document applies to any platform.

Symptoms

When attempting to register supplier without Operating Unit (OU) the following error occurs.

ERROR
-----------------------
You have encountered an unexpected error. Please contact your system administrator for assistance

Error Details

## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.pos.request.webui.SupplierRequestSharedRNCO.processRequest(SupplierRequestSharedRNCO.java:133)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:673)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)
at oracle.apps.fnd.framework.webui.beans.layout.OAMessageComponentLayoutBean.processRequest(OAMessageComponentLayoutBean.java:528)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1116)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1083)

 
The issue can be reproduced at will with the following steps:
1. Navigate Supplier management Administrator responsibility and click on Register New Supplier
2. OU will be automatically populated based on MO: Operating Unit
3. Clear the OU name and Press on Continue
4. Gets the error message:
"You have encountered an unexpected error. Please contact your system administrator for assistance"


Cause

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In this Document
Symptoms
Cause
Solution
References


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