EBS Instance Provisioning via Cloud Manager fails on "EBSOC-06217 : User-selected operating system version cannot be lower than value of backup operating system version"
(Doc ID 3018138.1)
Last updated on MAY 14, 2024
Applies to:
EBS on Oracle Cloud: Provisioning and Administration - Version 12.2.4 to 12.2.13 [Release 12.2]Information in this document applies to any platform.
Symptoms
When trying to provision an EBS instance from backup via Cloud Manager, it fails with the following error -
[2024/04/21 03:59:21]:PropertiesHandler::_isOsVersionSupported: INFO: suported os version value : OEL7
[2024/04/21 03:59:21]:PropertiesHandler::_isOsVersionSupported: INFO: suported os version value : OEL8
[2024/04/21 03:59:21]:PropertiesHandler::_getOsVersionFromUser: INFO: Invalid value for the property APPS_OS_VERSION: Loading...
[2024/04/21 03:59:21]:PropertiesHandler::_getOsVersionFromUser: ERROR: -------------------------------
[2024/04/21 03:59:21]:PropertiesHandler::_getOsVersionFromUser: ERROR: ERROR occurred
[2024/04/21 03:59:21]:PropertiesHandler::_getOsVersionFromUser: ERROR: EBSOC-06217 : User-selected operating system version cannot be lower than value of backup operating system version (os_version parameter).
[2024/04/21 03:59:21]:PropertiesHandler::_getOsVersionFromUser: ERROR: ------------------------------
[2024/04/21 03:59:21]:PropertiesHandler::_isOsVersionSupported: INFO: suported os version value : OEL8
[2024/04/21 03:59:21]:PropertiesHandler::_getOsVersionFromUser: INFO: Invalid value for the property APPS_OS_VERSION: Loading...
[2024/04/21 03:59:21]:PropertiesHandler::_getOsVersionFromUser: ERROR: -------------------------------
[2024/04/21 03:59:21]:PropertiesHandler::_getOsVersionFromUser: ERROR: ERROR occurred
[2024/04/21 03:59:21]:PropertiesHandler::_getOsVersionFromUser: ERROR: EBSOC-06217 : User-selected operating system version cannot be lower than value of backup operating system version (os_version parameter).
[2024/04/21 03:59:21]:PropertiesHandler::_getOsVersionFromUser: ERROR: ------------------------------
Changes
No known changes.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |