Reconciled Receipt Can Be Reversed With Category 'Reverse Payment' In The Receipts Summary Form With No Error Message
(Doc ID 3024451.1)
Last updated on MAY 28, 2024
Applies to:
Oracle Receivables - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
A reconciled receipt can be reversed with 'Payment Reversal' category when reversing multiple receipts in the Receipts Summary form.
If the receipt is being reversed individually then we get the correct error message:
This receipt is already reconciled with a bank statement line. You cannot reverse this receipt using the Reverse Payment reversal category
Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Receipts > Receipts Summary
- Query reconciled and non reconcile receipts
- Select all the receipts
- Click on Reverse button.
- Select Payment Reversal category. Save
The application reverses all the receipts even the one that are reconciled.
Then application should just reverse the receipt that are not reconciled.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| 1. Bug Summary |
| 2. Fixed Files |
| 3. Recommended Patches |
| 4. Solution Steps |
| References |