Sales Order Is Not Reflecting The BSA Blanket Sales Agreement Price
(Doc ID 3026518.1)
Last updated on MAY 31, 2024
Applies to:
Oracle Order Management - Version 12.2.11 and laterInformation in this document applies to any platform.
Symptoms
Order is not reflecting the BSA Blanket Sales Agreement price
Customer order is not reading the BSA Blanket Sales Agreement price though the BSA Blanket Sales Agreement and associated PL is active.
Expect legacy BSA Blanket Sales Agreement pricelist to work after upgrade
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate to BSA Blanket Sales Agreement, create a Order with existing BSA Blanket Sales Agreement its giving an issue and not using BSA Blanket Sales Agreement Pricelist, but if we create new BSA Blanket Sales Agreement and apply to Order it works as expected.
3. Notice BSA Blanket Sales Agreement Pricelist doesn't work for existing / legacy BSA Blanket Sales Agreement after the upgrade to 12.2.11
Changes
Upgrade to 12.2.11
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |