Claims Autopay Fails With Error "The program failed to create claim in autopay because currency code is missing for customer xxx. Enter a correct currency code for customer xxxx"
(Doc ID 3026669.1)
Last updated on JUNE 06, 2024
Applies to:
Oracle Trade Management - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
When attempting to run claims autopay,the following error occurs.
ERROR
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The program failed to create claim in autopay because currency code is missing for customer XXXX . Enter a correct currency code for customer XXXX
The issue can be reproduced at will with the following steps:
1. Navigate to (R) Oracle Trade Management User
2. Go to Requests >> Claims Autopay
3. pass the necessary parameters. Getting error as mentioned above
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |