My Oracle Support Banner

Same Set of Sales Order Lines Are Being Processed Via Different Schedule Order Concurrent Request in Parallel Resulting in Deadlock (Doc ID 3026745.1)

Last updated on JULY 16, 2024

Applies to:

Oracle Order Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

Schedule Order program from one Org is conflicting with another request_id.
Both the programs are locking each other and not getting progress.

The issue can be reproduced at will with the following steps:
1. Run Schedule Order program to process order lines for warehouse XXX.
2. While the program is running, user change the Warehouse in parallel from XXX to YYY.
3. Later before Schedule Order program submitted was in progress customer submit a new concurrent request for YYY.
4. The concurrent requests are in deadlock situation.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.