GINV - GT&Cs With Huge Number Of Cost Centers Are Pulled Into EBS But Not Available To Create IGT Requisitions And IGT Orders Due To Requesting & Servicing Info Missing (Doc ID 3027808.1)

Last updated on JUNE 08, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
GT&Cs which are pulled to EBS shows null values for all fields in Header and Preparer & Approvals pages, and these GT&Cs(General Terms & Conditions) are not available to create IGT (Intragovernmental) Requisitions and IGT Orders.


EXPECTED BEHAVIOR
Expected, GT&Cs should show all required information, and should be available to create IGT Requisitions and IGT Orders.



STEPS
The issue can be reproduced at will with the following steps:

1. Navigate to CLM Purchasing responsibility -> Reports -> Schedule Requests.
2. Submit Intragovernmental Agreements (GT&C) Interface Program to pull GT&Cs into EBS.
3. Navigate to Buyer Work Center -> IDVs -> GT&Cs.
4. Search by GT&C Number.
5. Select the record from search results and click on Agreement Number.
6. GT&C Header page shows null values for all fields in the following regions.

Estimated Costs
Requesting Agency Information
Servicing Agency Information
Requesting Organization Structure, Closing Comments

7. Preparer & Approvals Info page also shows 0 rows.
8. Controls page shows, Requesting Group Information and Servicing Group Information.

Changes

Cause

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