An Information Element is Set Up to be Costed, but There are No Results After Running the Costing Process (Doc ID 3028137.1)

Last updated on JUNE 11, 2024

Applies to:

Symptoms

An Information Element has been created and in the associated element link, the 'Costed' and 'Transfer to GL' options are selected.  Also under Input Values, 'Pay Value' is flagged to be costed.  After running the Payroll process and the Costing process, user reviews the costing results and find the element is not costed.

The issue can be reproduced with the following steps:

From XX HRMS Manager responsibility or equivalent:

1. Run Payroll Process
   Navigation: Processes and Reports > Submit Processes and Reports > Single Request
2. Run Costing process
   Navigation: Processes and Reports > Submit Processes and Reports > Single Request
3. Check Costing run results
   Navigation: View > Payroll Process Results > select Costing Process > Assignment Processes > select assignment > Costing button > select Date > review results and see none for the information element.

Changes

Cause

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