'Employer Pension Fund Contribution (Code 4472) has a value' and 'Employer Provident Fund Contribution (Code 4473) has a value' Errors Are Displayed in the Create Tax Year End Exception Log after Running Tax Year End Data Validation and Preprocess Program (Doc ID 3028530.1)

Last updated on JUNE 20, 2024

Applies to:

Symptoms

After running the 'Tax Year End Data Validation and Preprocess' concurrent program, the following errors are displayed in the 'Create Tax Year End Exception Log':

The issue can be reproduced at will with the following steps:

1. Under ZA HRMS Manager Responsibility or equivalent.

2. Navigate to Processes and Reports > Submit Processes and Reports > Single Request > Run 'Payroll Run ZA' and 'PrePayments' processes for the relevant period.

3. Navigate to Processes and Reports > Submit Processes and Reports > Single Request > Run 'Tax Year End Data Validation and Preprocess' concurrent program for the relevant tax year.

4. The following processes are spawned automatically:
- 'Tax Certificate Preprocess (Tax Certificate Preprocess)' concurrent program.
- 'Create Tax Year End exception log (Create Tax Year End Exception Log)' concurrent program.

5. Click on View Log for the Create Tax Year End Exception Log > Observe above errors are displayed

Cause

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