R12: AP: Quantity Billed Is Zero On Purchase Order Despite Having Invoice Against (Doc ID 3030079.1)

Last updated on JUNE 25, 2024

Applies to:

Symptoms

The Purchase Order Quantity Billed does not match to the Quantity Invoiced

Steps to reproduce the issue

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1. Navigate to the Payables responsibility

2. Open Invoice workbench -> Create an Invoice matched to Purchase Order X with Quantity Y -> Validate the Invoice

3. Create another Invoice as Credit Memo matched to same Purchase Order X with same Quantity Y -> Validate the Credit Memo

4. Navigate to Purchasing responsibility

5. Open the Purchase Order X and check the Quantity Billed

Cause

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