My Oracle Support Banner

Incorrect Loan Installments Deduction By Seeded Element 'Loan Recovery' When Element Entry Is Updated (Doc ID 3034446.1)

Last updated on AUGUST 10, 2024

Applies to:

Oracle HRMS (United Arab Emirates) - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

When employee assignment is updated then seeded element 'Loan Recovery' with formula 'AE_LOAN_PROCESSING' is deducting loan installments and not stopping the recovery even when installments are completed.

The issue can be reproduced at will with the following steps:

1. Navigate to HRMS Manager> People Enter and Maintain> Assignment.

2. Update the Payroll and save.

3. Go to element entries and check Loan Recovery element is updated.

4. Run Quickpay and view SOE.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.