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R12: AP: ZX: Error "Exception: An unexpected error has occurred. Please contact your system administrator" When Validating a Payables (AP) Invoices Matched With a Purchase Order(PO) and Having Taxes in AP and PO. (Doc ID 3034500.1)

Last updated on SEPTEMBER 03, 2024

Applies to:

Oracle Payables - Version 12.0.0 and later
Oracle E-Business Tax - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

There was an error when trying to validate an invoice in Payables (AP) which is matched to Purchase Order Document,
Both documents has taxes on it, and  the match was done as Line level.

Error:

Unexpected error occurred during Tax calculation.
Exception: An unexpected error has occurred. Please contact your system administrator.
Please correct the problem or contact your System Administrator

Steps to Reproduce:

  1. Log into Oracle Applications using a Payables responsibility.
  2. Open the Invoice form and query the invoice in question
    (N) Invoices > Entry > Invoice
  3. Hit (B)Action to validate the invoice
  4. Get the error

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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