Delivery Status Is Confirmed After Ship Confirmation and Delivery Details Does Not Progress From Staged Picked Status
(Doc ID 3035364.1)
Last updated on JULY 21, 2024
Applies to:
Oracle Shipping Execution - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
After delivery is shipped confirmed the delivery status becomes "Confirmed" and does not change to "Close". The delivery details continues to stay in Staged/Picked status and order lines in Awaiting shipping
EXPECTED BEHAVIOR
Delivery should close after delivery is ship confirmed leading the changing the status of delivery detail.
STEPS
1. Go to Order Management Responsibility
2. Navigate to Menu path > Shipping > Shipping Transaction Form
3. Query the delivery number in shipping transaction form which is to be shipped
4. Click on Ship Confirm button to ship the delivery
5. After ship confirmation > the delivery status becomes Confirmed
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |