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R12: AP/OIE: Unexpected Error Raises When Trying to Access "Expenses Home > Payments Search" Tab, Using a Custom Responsibility (Doc ID 3036637.1)

Last updated on JULY 29, 2024

Applies to:

Oracle Internet Expenses - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

When attempting to click on the Payments Search tab from ACGA Employee Self Service responsibility - Expense Reports - Expenses Home
the following error occurs.

Error Page
You have encountered an unexpected error. Please contact your System Administrator for assistance.

The issue does not exist with standard responsibility for Oracle Internet Expenses called "Internet Expenses".


Steps to reproduce:

  1. Log into Oracle Applications using a HR responsibility.  (For example: "ACGA Employee Self Service")
    The HR responsibility has the "Expenses Home" menu option available.
  2. Open the "Expenses Home" OAF Page
    (N) Expenses Home
  3. The "Expenses Home" OAF Page displays correctly showing the [Payments Search] tab available.
  4. Click on the [Payments Search] tab
  5. The error page displays.

Cause

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In this Document
Symptoms
Cause
Solution
References


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