Depot Repair: Price Does Not Get Defaulted For An Item Defined In The Price List While Creating Estimates (Doc ID 3036850.1)

Last updated on JULY 28, 2024

Applies to:

Symptoms

While creating estimate lines for a service order for two items belonging to the same price list, find that the price does not get defaulted for the item on the second estimate line.

The FND log file shows the following error:
bk 3 :ORA-06502: PL/SQL: numeric or value error: character string buffer too small--6502

Steps to reproduce:
1. Log in with Depot Repair Manager responsibility.
2. Create a service order.
3. Enter two estimate lines for items that belong to the same price list (with a lengthier name).
The form defaults the price just for the first item.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.