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Grants Accounting Invoices Fail AutoInvoice With 'The Bill To address id must exist in Oracle Receivables..' and 'The supplied ship to address id must exist in Oracle Receivables..'. (Doc ID 3037780.1)

Last updated on JULY 26, 2024

Applies to:

Oracle Grants Accounting - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Error when running AutoInvoice with Grants related data.  AutoInvoice errors with:

Errors: 1) The Bill To address id must exist in Oracle Receivables, and it must be assigned to the Bill To customer (ORIG_SYSTEM_BILL_ADDRESS_ID) (XXXX)
2) The supplied ship to address id must exist in Oracle Receivables, and it must agree with the supplied ship to customer (ORIG_SYSTEM_SHIP_ADDRESS_ID) (XXXX)

It is unclear as to where this address id value is being derived.

Award Customer/Funding Source shows

BILL_TO_ADDRESS_ID SHIP_TO_ADDRESS_ID
YYYY                         YYYY

PA_DRAFT_INVOICES_ALL shows

BILL_TO_ADDRESS_ID SHIP_TO_ADDRESS_ID
XXXX                        XXXX



Cause

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In this Document
Symptoms
Cause
Solution
References


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