R12: AP: Incorrect Payment Amount on the Payment Workbench
(Doc ID 3038001.1)
Last updated on JULY 29, 2024
Applies to:
Oracle Payables - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
Payment is accounted correctly, but the payment amount in the payment workbench is incorrect for one check.
Steps:
- Login to Payables responsibility-> Choose Payments -> Entry-> Payments
- Notice the payment accounting entries is with the correct amount
- But, the payment amount is incorrect.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |