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504 Gateway timeout Error or a Performance Issue Can Be Seen on the Worklist Page When Trying to Open an OTL (Oracle Time and Labor) Notification (Doc ID 3039889.1)

Last updated on AUGUST 07, 2024

Applies to:

Oracle Time and Labor - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to open an OTL (Oracle Time and Labor) notification, the following error occurs or a performance issue can be seen on the Worklist notification page:

504 Gateway timeout


The issue can be reproduced at will with the following steps:

1. Log in the application.
2. Go to Worklist notification page.
3. Try to open an OTL notification.
4. Observe that usually it gives 504 Gateway timeout or it takes few minutes to open.

Changes

 Upgrade to 12.2.12 release.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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