Receipts Workbench Issue: Status of a Reversed Receipt is Shown as "Reversal-User Error"
(Doc ID 304551.1)
Last updated on JULY 03, 2020
Applies to:Oracle Receivables - Version 22.214.171.124 and later
Information in this document applies to any platform.
Receipt Summary shows Receipt Status = Reversal-User Error
Steps to Reproduce:
- Responsibility: Receivables Manager
- Navigation: Receipts > Receipts Summary
- Query a receipt
- Click on Reverse...1 button
- For Category, choose Reverse Payment
- For Reason, choose Wrong Customer
- Click on Reverse
- Receipt Summary shows Status = Reversal-User Error
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