Customer Form : Customer Site Details Are Not Refreshed after Some Updates Done on Sites (Doc ID 3058621.1)

Last updated on NOVEMBER 13, 2024

Applies to:

Oracle Receivables - Version 12.2 and later
Information in this document applies to any platform.

Searching customer using Account Number > Click on Account Details > Go to Site Details > Information is correct.

Then when search for another customer and perform the same steps, Account Sites details are from previous customer.

STEPS TO REPRODUCE
-----------------------

Responsibility: Receivables Manager

Navigation: Customers > Query Customer

1. Click on Account Details > Site Details

2. Update Site Details > Save >Apply

3. Query another Customer >Click on Account Details > Site Details > Results are from previous customer

No changes

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In this Document

Symptoms

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