Performance Issue Accessing the Summary > Parties Tab on the Service Contracts Authoring Form
(Doc ID 3059068.1)
Last updated on NOVEMBER 14, 2024
Applies to:
Oracle Service Contracts - Version 12.2 and laterInformation in this document applies to any platform.
Symptoms
On the Service Contracts authoring form, when navigating to the Summary > Parties tab it is taking 1 to 3 minutes. There should be no delay in navigating to this tab.
STEPS
1. Using a Service Contracts responsibility.
2. Select Launch Contracts.
3. Open any contract.
4. Navigate to Lines tab.
5. Navigate back to Summary tab.
6. Experience the performance issue.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |