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Performance Issue Accessing the Summary > Parties Tab on the Service Contracts Authoring Form (Doc ID 3059068.1)

Last updated on NOVEMBER 14, 2024

Applies to:

Oracle Service Contracts - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On the Service Contracts authoring form, when navigating to the Summary > Parties tab it is taking 1 to 3 minutes. There should be no delay in navigating to this tab.

STEPS
1. Using a Service Contracts responsibility.
2. Select Launch Contracts.
3. Open any contract.
4. Navigate to Lines tab.
5. Navigate back to Summary tab.
6. Experience the performance issue.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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