R12: AP: Error ‘APP-SQLAP-10234: This Invoice Cannot Be Fully Cancelled Because It Has an Accounting Hold.’ Encountered When Attempting To Cancel an Invoice With Status ‘Needs Revalidation’ and an Unreleased Holds Name ‘Qty Ord’ and 'Max Ship Amount'
(Doc ID 3059138.1)
Last updated on NOVEMBER 14, 2024
Applies to:
Oracle Payables - Version 12.0.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to cancel an invoice from the Invoice Workbench with a status of 'Needs Revalidation' and an unreleased holds name 'Qty Ord' and 'Max Ship Amount', the following error occurs:
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APP-SQLAP-10234: This invoice cannot be fully cancelled because it has an accounting hold.
Please either correct the errors that caused the hold then cancel the invoice or manually release the hold so the cancellation process will automatically complete.
The output from the Master GDF Diagnostic (Global) in Doc ID 1360390.1 indicated corruption referenced in Doc ID 1060611.1 – R12: AP: Generic Data Fix (GDF) Patch to Correct Invoices on Which an Unsuccessful Cancellation was Attempted. The fix script ap_cancel_inv_fix.sql was successfully applied, but the invoice still cannot be cancelled and continues to fail with the same error.
The issue can be reproduced at will with the following steps:
- Log into Oracle applications using a Payables responsibility
(N) Invoices > Entry > Invoices - Query the affected invoice
- Click on the [Actions] button
- Check option "Cancel Invoices"
- Click [OK]
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |