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Why is Quantity Being Partially Pick Released and Ship Confirmed in the Primary UOM Versus the Ordered UOM? (Doc ID 309170.1)

Last updated on FEBRUARY 14, 2022

Applies to:

Oracle Shipping Execution - Version 11.5.9 to 12.1.3 [Release 11.5 to 12.1]
Oracle Inventory Management - Version 11.5.9 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
 
 

Symptoms

User enters an order for an item in the secondary UOM of case. The primary UOM that is defined for the item is each. For this item, 1 case = 12 each. The ordered quantity is 60 cases.

When the line is pick released, two delivery details are created.  The first delivery detail has a picked and staged quantity of 547 each.  The second delivery detail has a backordered quantity of 173 each. This causes the possibility of partial cases being shipped.

Cause

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