Why is Quantity Being Partially Pick Released and Ship Confirmed in the Primary UOM Versus the Ordered UOM? (Doc ID 309170.1)

Last updated on MARCH 07, 2017

Applies to:

Oracle Shipping Execution - Version 11.5.9 to 12.1.3 [Release 11.5 to 12.1]
Oracle Inventory Management - Version 11.5.9 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
Checked for Relevance 17-August-2010
Checked for Relevance 24-June-2014

Symptoms

User enters an order for an item in the secondary UOM of case. The primary UOM that is defined for the item is each. For this item, 1 case = 12 each. The ordered quantity is 60 cases.

When the line is pick released, two delivery details are created.  The first delivery detail has a picked and staged quantity of 547 each.  The second delivery detail has a backordered quantity of 173 each. This causes the possibility of partial cases being shipped.

Cause

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