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Incorrect Coverage Start Dates for Plans Requiring Dependent Designations (Doc ID 311617.1)

Last updated on JUNE 06, 2024

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

The Coverage Start date for an employee's medical plan reflects the date that they completed in Self-Service Benefits (24-JAN-20XX) rather than their hire date (13-JAN-20XX).

The coverage dates for another plan's coverage is correct as are the coverage dates for the employee's covered dependents.

Cause

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