Cannot Update Shipped Qty in STF When Status Is Staged/Picked Confirmed (Doc ID 316808.1)

Last updated on AUGUST 31, 2016

Applies to:

Oracle Shipping Execution - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
***Checked for currency on 06-Nov-2014***



Symptoms

Checked for relevance on 11-JUL-2007

In the Shipping Transactions form (STF), the shipped quantity and backordered quantity fields are grayed out and cannot be updated.
After running Pick Release with the Autocreate delivery, Auto-allocate and Auto-Pick confirm options, the sales order is queried in the STF, but the quantity fields are greyed out in the delivery details window.
The delivery detail status shows Staged/Picked.
The items are not under Inventory controls, such as serial or lot control.
The user does have Shipping Grants and Roles defined.
The issue can be reproduced with both the seeded OM Super User responsibility, as well as a custom
responsibility.

The warehouse is WMS enabled.

Form Name : WSHFSTRX
Form Path : /oracle/crp/crpapps/crpappl/wsh/11.5.0/forms/US/WSHFSTRX.fmx
Form Version : 11.5.836.11510.6

EXPECTED BEHAVIOR
-----------------------
Since the order line was successfully picked and staged, the shipped quantity and backordered
quantity fields should be updateable.

STEPS
-----------------------
1. Navigate to: Shipping > Transactions
2. Query the picked sales order.
3. While on the Lines/LPN tab, scroll over to the Shipped Qty and Backordered Qty fields. They are grayed out.
4. Click on the Details button. Here too the Shipped Qty and Backordered Qty are grayed out.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms