Error Code: 201 Unable To Reach Supplier Site: UnknownHostException (Doc ID 317606.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle iProcurement - Version 11.5.10 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.
iProcurement - Version: 11.5.10 to 11.5.10


Symptoms

When the user attempts to punchout directly to Supplier using CXML, the user gets an error.
Due to this issue,  user is not able to punchout to a supplier to create requisitions.


Error Code: 201 Unable To Reach Supplier Site
Unable to send the Login Request XML.
Supplier Login URL: eg. https://www.supplier.com/transactive/punchout/handoff.asp
Request String: <?xml version = '1.0' encoding = 'UTF-8'?>
<!DOCTYPE cXML SYSTEM "http://xml.cxml.org/schemas/cXML/1.1.007/cXML.dtd">
<cXML version="1.1.007" xml:lang="en-US".
.
.
Proxy Host: null
Proxy Port: -1
CA Certification File Location: /.../iAS/Apache/Apache/conf/ssl.crt/ca-bundle.crt

URL: https://www.abcdefg.com/transactive/punchout/handoff.asp
java.io.IOException: java.net.UnknownHostException: www.supplier.com
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:153)
at java.net.Socket.connect(Socket.java:452)
at java.net.Socket.connect(Socket.java:402)
at java.net.Socket.<init>(Socket.java:309)
at java.net.Socket.<init>(Socket.java:124)
at javax.net.ssl.SSLSocket.<init>(DashoA6275)
at oracle.security.ssl.OracleSSLSocketImpl.<init>(OracleSSLSocketImpl.java)


 

Changes

 

Cause

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