'Invalid Primary Salesrep ID' Error In Autoinvoice (Doc ID 332381.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Service Contracts - Version 11.5.10 and later
Information in this document applies to any platform.
Form:OKSAUDET.FMB - Service Contracts Authoring


Symptoms

When running Autoinvoice to import invoices created by Service Contracts Main Billing, the following error is reported in the Autoinvoice log.

Error:

Invalid Primary salesrep id (PRIMARY_SALESREP_ID)

Steps to reproduce:
1. Create a Subscription Agreement contract.
Role = Merchant, Contact name is left out.
2. Approve and sign the contract (the contract becomes active)
3. Run the Service Contracts Main Billing program
4. Run the Autoinvoice Master program
- this errors with the following error:
'Invalid Primary salesrep id (PRIMARY_SALESREP_ID)'
5. Open the contract for update and enter the Salesrep person.
6. Run the Autoinvoince program again.
- the error persists.

Cause

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