Unable to Designate Dependents After Enrollment
(Doc ID 332766.1)
Last updated on JULY 08, 2024
Applies to:
Oracle Advanced Benefits - Version 11.5.9 and laterInformation in this document applies to any platform.
Symptoms
Find that you are unable to designate dependents after processing a life event.
The employee has eligible contacts that meet the designation criteria for options which allow for dependent designation, but when navigating to the Designate Dependents form, there are no dependents listed.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |