iReceivables Errors When Disputing Quantities Where Unit Price Contains More Than Two Decimals (XX.XXXX)
Last updated on AUGUST 18, 2016
Applies to:Oracle iReceivables - Version 11.5.9 to 12.1.3 [Release 11.5.9 to 12.1]
Information in this document applies to any platform.
When submitting a dispute based on line quantity, an error message is received if Unit Price contains more than 2 decimals.
If the Unit Price is 10.1011 and you dispute 1 unit, the calculated Credit Amount Requested will display 10.10.
When the submit button is pressed the following error message is received:
Disputed Quantity and Disputed Amounts Do Not Match
Steps to Reproduce:
Navigation: Customers > Search by Invoice
Query an Invoice that has a Unit Price of more than two (2) decimal places
Dispute the second line with amount (24.938352) at the line level based on quantity
Click on Next
Click on Back and enter a Comment
Click on next
Due to this issue, users cannot dispute part of an invoice where the unit price has more than two decimals
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms