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Cancel Line Errors With You Are Not Allowed To Update Schedule Arrival Date Because: Line Has Been Pick Confirmed/Staged And/Or Released To Warehouse (Doc ID 333307.1)

Last updated on SEPTEMBER 05, 2023

Applies to:

Oracle Order Management - Version 11.5.9 to 12.2.8 [Release 11.5 to 12.2]
Information in this document applies to any platform.
OEXOEORD


Symptoms

When attempting to cancel order line that has been Staged/Pick Confirmed the following error occurs:

 
ERROR
-----------------------

You are not allowed to update Schedule Arrival Date because:
Line has been pick confirmed/staged.
You are not allowed to update Schedule Arrival Date because:
Order line has been released to warehouse.



STEPS
___________

1) Order Management Super User Responsibility
2) Order Returns> Order Organizer > Key in Order number
3) Open Order
4) Click on linea to cancel
5) Click Actions > Select Cancel
6) Enter Reason and comment. 
7) Error is raised.

Cause

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In this Document
Symptoms
Cause
Solution

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