System parameter Promise Date Setup is First Sched/Arrival Date; order unscheduled, promise date changes
(Doc ID 334383.1)
Last updated on FEBRUARY 13, 2019
Applies to:Oracle Order Management - Version 18.104.22.168 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
Want the promise date on a sales order to retain its original value no matter what scheduling changes are made to the new order. Therefore, you set scheduling parameter 'Promise Date Setup' (new in 11.5.10) to 'First Schedule Ship/Arrival Date' ; then you created a sales order. Later, you unscheduled the order, then rescheduled the order based on updated availability information. This changed the Scheduled ship date, and the Promise Date changed also. It appears that the scheduling parameter "Promise Date Setup" did not function as you expected it to.
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