My Oracle Support Banner

Service: How To Map Task Priorities? (Doc ID 338470.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Customer Care - Version 11.5.9 to 12.2 [Release 11.5 to 12.2]
Oracle Teleservice - Version 11.5.9 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Goal

How do you set up Task Priorities so that they will appear in the Task Priorities LOV on the Contact Center/Task tab and the Priorities LOV on the Service Request/Task tab?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.