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Product Categories LOV Is Empty In Sales Online Opportunity When Categories Description Is Empty (Doc ID 343051.1)

Last updated on DECEMBER 19, 2022

Applies to:

Oracle Field Sales - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

No category is retrieved in scope of Opportunity creation screen :
 
Sales Online Super User

> Opportunity > Create (Button)
> Enter mandatory fields : name , customer ...
> Go to zone Purchased Items
> Enter a criteria in Category name field (e.g. : Acc%)
> Click on Go button
> No category is retrieved : List of Values is empty

 

Changes

Fresh Install at 11.5.10 level

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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