Unable To Reference Original Sales Order In Return Reference Field Of A New RMA
(Doc ID 343710.1)
Last updated on AUGUST 14, 2023
Applies to:
Oracle Order Management - Version 11.5.8 and laterInformation in this document applies to any platform.
Goal
When attempting to create an RMA (Return Material Authorizations), user is unable to reference the original order under which the item to be returned was shipped. Either an error 'List of Values returned no values' results, or the resulting list of referenced sales orders does not contain the order user wishes to select.
Solution
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Goal |
Solution |
References |