RMA Line Stuck in Workflow as Invoice Interface - Deferred
(Doc ID 344847.1)
Last updated on FEBRUARY 01, 2023
Applies to:
Oracle Order Management - Version 11.5.4 to 11.5.10.3 [Release 11.5 to 11.5.10]Information in this document applies to any platform.
EXECUTABLE:FNDWFBG - Workflow Background Process
FORM:OEXOEORD.FMB - Sales Orders
Symptoms
RMA line is stuck in a Workflow loop with Invoice Interface Line -Deferred. It is checking every 12 hours and comes back as Invoice Interface Eligible, but never completes. The line on the Sales Order is at Fulfilled status. The following error occurs.
Process message is Cust_Trx_Type_Id is required for Invoice Interface.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |