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Troubleshooting: Why a Service Activity Code Is Not In The List Of Values On a Debrief Transaction (Doc ID 353477.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Field Service - Version 11.5.9 and later
Information in this document applies to any platform.
FORM:CSFFEDBF.FMB - Debrief




Goal

When labor/expense/material service activities are not displayed in the service activity code list of values, debrief transaction cannot be created. This document is intended to aid in the analysis of why a service activity code (SAC) formerly known as Install Base (IB) transaction type) is not showing up in the list of values for a transaction in the Debrief form.

Solution

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In this Document
Goal
Solution
 Pre-Requisite
 Labor/Expense SAC Query
 Material SAC Query in 12.2.x
 Material SAC Query in 12.1.x
 Material SAC Query in 12.0.x
 Material SAC Query in 11.5.10
 Material SAC Query in 11.5.9

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