How to create a working iSupport Administrator login?

(Doc ID 363796.1)

Last updated on JUNE 14, 2017

Applies to:

Oracle iSupport - Version 11.5.10 to [Release 11.5]
Information in this document applies to any platform.
***Checked for relevance on 26-Jun-2014***


After creating an iSupport Administrator Login, you receive one or more of the following errors when trying to login:

1) Responsibility is not valid. Make sure the responsibility is defined and assigned to the user.
2) java.lang.NullPointerException


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