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Resource Addresses + Subinventory Error: ORA-06502 'APP-AR-11114: YOU CANNOT UPDATE THE INTERNAL LOCATION OF A SHIP TO ADDRESS WHEN REQUISITION LINES EXIST' (Doc ID 370402.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Spares Management - Version 11.5.10 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

Resource addresses were created in Spares Management.  Since then there is a need to change the address before the resource has moved.  The issue is there are internal orders awaiting shipping or reservations on the original address.  Adding an additional address line is possible, but it will not allow the primary check box to be set.

ERROR
ORA-06502: PL/SQL: numeric or value error, character string buffer too small

This is a misleading error.  From the trace file you can see the actual new error:

value="ORA-20001: APP-AR-11114: YOU CANNOT UPDATE THE INTERNAL LOCATION OF A SHIP TO ADDRESS WHEN REQUISITION LINES EXIST FOR THE LOCATION."

 
STEPS
Fields Service Manager -> Spares Management -> Setup-> Resources Addresses and Subinventory

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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