Self-Service Instruction Text Does Not Appear on Benefit Pages
(Doc ID 371062.1)
Last updated on JULY 08, 2024
Applies to:
Oracle Advanced Benefits - Version 11.5.10 and laterInformation in this document applies to any platform.
Symptoms
Find that after setting up a Communication Type for Self Service Instruction text, the instruction text does not appear in Self Service > Benefits.
EXPECTED BEHAVIOR
Expect that after setting up the instruction text it will appear in Self Service > Benefits.
STEPS
The issue can be reproduced at will with the following steps:
1. Create Communication Type.
2. Sign on to Employee Self Service.
3. Navigate to Benefits Selection Region.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |