Workflow Background Engine Does Not Process Many Orders/Lines on New Install (Doc ID 373275.1)

Last updated on MAY 12, 2016

Applies to:

Oracle Order Management - Version 11.5.9 to 11.5.10.3 [Release 11.5 to 11.5.10]
Information in this document applies to any platform.
"Checked for relevance on 05-DEC-2007"
***Checked for relevance on 19-Mar-2013***
EXECUTABLE:FNDWFBG - Workflow Background Process
Checked for relevance on 28-DEC-2007
Checked for relevance on 19-Nov-2010
***Checked for relevance on 10-Dec-2014***

Symptoms

Find only a few orders are processed at a time by the workflow background process.
Runs the workflow background process wide-open for all item_type with process_deferred = yes,
process timeout = no, process stuck = no.

EXPECTED BEHAVIOR
Expect hundreds of sales order lines to be processed hourly.

STEPS
The issue can be reproduced at will with the following steps:
1. Imported Orders successfully into OM
2. User booked orders (approx 1600 orders)
3. Workflow Backgound Process completed
4. Ran Autoinvoice (OM to AR) and completed successfully
5. All booked orders were not picked up by Autoinvoice


Changes

New install of Oracle Applications

Cause

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