When Attempting to Process Life Events, Error: APP-PAY-06304: You Cannot Delete This Entry
Last updated on NOVEMBER 14, 2017
Applies to:Oracle Advanced Benefits - Version 22.214.171.124 and later
Information in this document applies to any platform.
When attempting to process a life event, the following error occurs:
The issue can be reproduced using the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query the employee in question.
3. Attempt to process the life event.
Error message is shown.
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