Random error Your login session has expired when using Load Balancing

(Doc ID 387306.1)

Last updated on FEBRUARY 03, 2016

Applies to:

Oracle Internet Expenses - Version 11.5.10.0 to 11.10.5.2 [Release 11.5 to 11]
Oracle Applications Technology Stack - Version 11.5.10.0 to 11.5.10.2 [Release 11.5 to 11.5.10]
Information in this document applies to any platform.
Load Balancer interface with EBSO 11i

Symptoms

When using the Internet Explorer browser and clicking the Expense Number link when within iExpenses
the following error occurs:

Error: Cannot Display Page
You cannot complete this task because one of the following events caused a loss of page data:
Your login session has expired.
A system failure has occurred.
To proceed, please select the Home link at the top of the application page to return to the main
menu. Then, access this page again using the application's navigation controls (menu, links, and
so on) instead of using the browser's navigation controls like Back and Forward.

NOTE: The issue is not happening when using either Netscape or Mozilla browsers.

The issue can be reproduced at will with the following steps:
1. Use Internet Explorer browser
2. Login to http://host.domain:port/OA_HTML/AppsLocalLogin.jsp
3. Navigate: Internet Expenses > click IE10122

Changes

With Load Balancer Configurations.

Cause

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