Out of balance credit memo, missing REC offsetting UNEARN row
(Doc ID 388046.1)
Last updated on JULY 21, 2023
Applies to:
Oracle Receivables - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]Information in this document applies to any platform.
REPORT:ARBARL.RDF - Revenue Recognition
REPORT:ARXGER.RDF - Unposted Items Report
Symptoms
Credit memos appear out of balance and cannot post to GL. The CMs are missing the REC offset UNEARN row and this is causing the out of balance condition.
This will happen when credit is applied on old invoices (invoices created in older versions of the application).
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |