Debrief Error: ORA-01400: cannot insert NULL in Concurrent Program
(Doc ID 389551.1)
Last updated on DECEMBER 10, 2024
Applies to:
Oracle Field Service - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Concurrent Program: CSFUPDATE - CSF:Update Debrief Lines
Symptoms
'CSF:Update Debrief Lines' completes with warning and the Debrief Line is in status "Completed With Errors".
The log file displays the following error:
Cause: ORA-01400: cannot insert NULL into ("INV"."MTL_TRANSACTIONS_INTERFACE"."TRANSACTION_DATE").
Action: Please contact your technical representative.
The error has been reported against ("INV"."MTL_MATERIAL_TRANSACTIONS"."LAST_UPDATED_BY") as well.
Steps:
(R) Field Service Manager
(N) Field Service Dispatcher > Service Requests > Create Service Requests.
1. Create SR and Task.
- Assignment Status 'Accepted' or 'Working'.
2. Go to Debrief form and create a new Material line.
3. Change the Assignment Status to 'Completed' and save.
4. Debrief status 'Pending'.
5. CSF:Update Debrief Lines gets fired and completes with warning.
- Debrief status is 'Completed With Errors'.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |